Payment Method:

• Credit Card (Visa / Master Card)

Shipping Method:

1. Pick up at AL Lab Ltd (1805 Sino Plaza, 255 Gloucester Road, Causeway Bay, Hong Kong)

• Opening Hours: 

  9:00am – 6:30pm (Monday – Friday)
  9:00am – 1:00pm (Saturday)
  Closed (Sunday)

2. By courier

• Delivery days/region: 3-5 working days; Applicable area: Hong Kong Island, Kowloon, New Territories. Certain remote areas are not covered, including but not limited to: Walled villages, village houses and other restricted areas. Macau SAR, mainland China region and other countries are not supported at the moment.

Shipping Instructions:

• Free shipping is charged for orders over HK$1,000 in a single receipt, and HK$100 delivery will be charged for orders below HK$1,000
• After the order is placed (excluding the day of order), the package will be delivered to SF within 3-5 working days, and SF will contact you to confirm the delivery date and time 
• If there is a surcharge for SF non-industrial and commercial areas or remote areas in Hong Kong, please pay to SF 
• The shipping fee only includes the courier cost of the first delivery of the order, so if the first delivery is unsuccessful, the second delivery will be arranged, and the courier cost of the second delivery shall be paid by the customer 
• Delivery is from Monday to Friday from 09:00 to 18:00
• If there are many orders or force majeure natural disasters during festivals and holidays, shipments may be delayed.